Our support team rocks!

Currently our team has 10 premium products in hand. Reportedly few clients are not happy with support process and so I had to look into it closely. It was a great surprise for me, our support team managed by Meganathan handles support tickets at ease, usually closing within 24 hours... remember that we have 10 premium products to support and reportedly we're giving free support for some long days after purchase.

We have finally found that the problem is not with the process, but how some of us had communicated. Mere "fixed", "resolved" words weren't enough for some technical clients who want to know how we have resolved.

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Looking Back at My Predictions

People who work closely with me often appreciate my ability to anticipate trends in technology stacks. With that in mind, I recently revisited some of my old blog posts—and it turns out, many of those predictions have held true. Here are a few handpicked posts that aged well: Prediction: Expensify will crash through its insane question-based hiring process February 23, 2022 BlackLivesMatter campaign may consolidate votes for Trump June 15, 2020 Technology prediction for 2018 January 16, 2018 Node.js and client app are the future of webdeving? December 29, 2011 Yahoo! and delicious.com - What's wrong? December 19, 2010 Disclosure: The following ChatGPT prompt is used in this blog post: Please fix the language of the below text and highlight the changes in bold:

The Overrated Tamil Culture

Since the COVID period, I developed an interest in exploring old books from the 1700s to the 1900s through Google Books. I first focused on the celebrated Protestant missionary Ringeltaube, but over time, my curiosity expanded toward understanding the demographics and social practices of that era. In Tamil Nadu, what is often celebrated as "Tamil Culture" revolves around the practice of monogamy, known locally as ஒருவனுக்கு ஒருத்தி — meaning one woman for one man. Some even compare this tradition with practices in other states, claiming Tamil culture is especially unique. This sense of pride is particularly strong around Madurai, where people often refer to themselves as “pure Tamil” when compared with neighboring regions like Kanyakumari, whose people they call Malayalis. What’s striking, though, is that this proud image doesn’t always align with historical accounts. A book published in 1885 (I’ve chosen not to mention its title or link to avoid stirring controversy) ma...

3-years of Ubuntu MATE - Good and the bad

Many people are getting shocked to know that I'm using Ubuntu in my workplace. Linux/Ubuntu is more of an alien here as Windows 10 and Mac OSX is having good market here. First of all, I'm a very happy Windows XP user. In XP, I used to do most of my JavaScript and PHP in Devl , the editor that our team has developed. Reason for switching to Ubuntu MATE Primary reason for switching to Ubuntu was, at one point of time PHP team stopped supporting Windows XP . So, we're left with few options: 1. Upgrade to Windows Vista, 2. Switch to Ubuntu. We chose the second option to experiment it. One of the major challenges was choosing the right code editor and we chose VS Code . Ubuntu MATE - Pros Linux comes with lots of command line tools. I have started to do many tasks using these shell scripts and found very productive. We switched from Google Chrome to Chromium for good. Ubuntu MATE - Cons We started with GNOME for desktop, but it was memory hungry and was not ...