Our support team rocks!

Currently our team has 10 premium products in hand. Reportedly few clients are not happy with support process and so I had to look into it closely. It was a great surprise for me, our support team managed by Meganathan handles support tickets at ease, usually closing within 24 hours... remember that we have 10 premium products to support and reportedly we're giving free support for some long days after purchase.

We have finally found that the problem is not with the process, but how some of us had communicated. Mere "fixed", "resolved" words weren't enough for some technical clients who want to know how we have resolved.

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Save American College, Madurai

This post was written in 2008 and outdated now. For update, please check Save American College, Madurai (Update 2011) Update (2011-01-16) : Save American College, Madurai (Update 2011) I'm highly privileged to have 3 degrees (B.Sc. (Spl. Physics), PGDCA and MCA) from The American College, Madurai, South India . Unlike other "commercial" colleges, American College has given room for poor students and uplifted them. And unlike other "elite" colleges who'd give seat only for "intellectuals", American College has produced geniuses. In the recent months, the saddening thing is that the college is under divide (Principal Vs. Bishop). Here is the email I sent to alumnae lately informing about the informations that I received about the developments: Update (2011-01-16) : Save American College, Madurai (Update 2011) All: I was thinking that the " Save American College " campaign was a FUD . But, when I tried to understand the problem through my...

Attraction, Status, and the Curious Pattern Behind Some Marriages

There has been a lot of discussion lately about celebrity divorces. As someone who closely observes human behavior, I have been thinking about a possible pattern behind some relationships. Before explaining my thought, I should mention something about my own background. From childhood, I was never particularly drawn to the idea of physical beauty. In fact, I even had a somewhat negative view of it. This may have come from the value systems around me while growing up. I also remember a religious gathering where someone said that a woman's beauty reflects her inner mind. Even at that time, I instinctively rejected that idea. Over the years, however, I have started noticing certain patterns in couples. When couples walk closely together, sit near each other, and interact affectionately in public, there often seems to be an interesting dynamic. In many such cases, the woman appears more attractive than the man. Sometimes she also seems more powerful in...

RTaKeyman Bookmarklet v2.0

RTaKeyman The above bookmarklet is for English to Tamil transcription. This should work like a Input Method Editor on web page forms. The first version I tried didn't work well and so this bookmarklet version. Version 2.0 2004-12-27 1.0 2004-12-12 Usage Make a bookmarklet with the above link. Point to a web page where you want to enter Tamil characters and click the bookmarklet. This will initialize the keyman for that page. Then start typing on the forms; RTaKeyman will transcribe the characters whenever it sees a space, carriage return and tab. To-do Turning on/off keyman (i.e., to enter both Tamil and English). Help and other user interfaces. Credits Sundar for informing the necessity and for being a beta tester