Our support team rocks!

Currently our team has 10 premium products in hand. Reportedly few clients are not happy with support process and so I had to look into it closely. It was a great surprise for me, our support team managed by Meganathan handles support tickets at ease, usually closing within 24 hours... remember that we have 10 premium products to support and reportedly we're giving free support for some long days after purchase.

We have finally found that the problem is not with the process, but how some of us had communicated. Mere "fixed", "resolved" words weren't enough for some technical clients who want to know how we have resolved.

Comments

Humble Award - Dr. A.N. Sreevatsan

Dr. A.N. Sreevatsan , ENT specialist located in Adyar, Chennai is one of the gems available in medicines. No assistants in his consulting room and he'd take at least 15mins for every patients. So far I have referred many and all are happy with his approach. Every wannabe doctor should visit him personally to understand his approach. I wish him to be more famous than now. Update (2010-11-21) : Added link to Google Map Keywords : Sreevatsan, Srivatsan, ENT, Adyar, Chennai, Hospital, Doctor

Who is behind Puthiya Thalaimurai magazine?

I have noticed some incoming hits about Puthiya Thalaimurai magazine. When I first read the magazine, I've immediately taken 2-life subscription (one for me and another for my parents) because of its content. Though the magazine quality is still good, some people rumored the following (google and related sites confirm that too): SRM group is behind "Puthiya Thalaimurai" magazine They've launched India Jananayaka Katchi political party They're about to launch SRM TV channel

Spotify's Greenroom Vs. Clubhouse - Missing Text Chat and Other Impacts

We have Clubhouse clones from Twitter, Facebook, Reddit, and now Spotify. Unlike others, Spotify seems to target directly into the Clubhouse audience/members. It is extremely obvious inside Clubhouse as you can find many spammy clubs and rooms created to attract the Clubhouse users. Greenroom Vs. Clubhouse I was stumbled upon one such room Clubhouse influencers are jumping off to Greenroom? - All things Hollywood . Few takeaways from the room are: Text chat is not available in Clubhouse, whereas it is available in Greenroom. This is the most talked-about USP. The recording feature is not available in Clubhouse and the same is available in Greenroom. Spotify has opened up a creator fund for Greenroom creators in the USA. However, I think, there are better indirect monetization options available for Clubhouse users. Stream's chat component & million-dollar opportunity? As I tweeted , Clubhouse can quickly bring the text chat feature by using Stream's chat component . If they...