Skip to main content

Buggy UI/UX software will get no bug reports?

Experience-1

"One client has praised the UI of Burrow for more than half an hour", my boss told me once. It's no surprise for us as even Airbnb was adopting many of the features introduced in our software. Sometimes we used to get petty, trivial feedbacks as bug reports--then we used to wonder how and why clients are pointing out even these tiny dots.

Experience-2

Some long time ago, someone brought me shopping cart software and its UI was big mess. When I pointed out messy UI, the person told me that it must be rugged at core level... but software was so buggy--even basic functionality of the cart system didn't work.  We then wondered how such buggy software is surviving.

Possible reasons

I think there are couples of reasons why poor UI software will get less bug reports:

  • Poor UI means rugged core? I think, people wrongly associate poor UI with solid core.
  • "Shouldn’t expect more" attitude. Some people may underestimate the knowledge of the coders on seeing poor UI and they may learn not to expect more from such guys.
  • Good UI means more happy usage. When the software has good UI, they may find it happier to use it lot and so finding tiny issues.
  • Expecting more from good UI. Some people may expect more from the developers of good UI (e.g. Flickr, etc). So, they can't stop reporting even tiny dots.
Labels:

Comments

Post a Comment

Popular posts from this blog

Malayalis may not have valued Nedumudi Venu, but ChatGPT did

Back in the late 1980s (exactly in 1988, according to some searches)—there was a much-loved Malayalam serial called Mandan Kunju . Ever since then, our family developed a deep appreciation for Nedumudi Venu. His acting was often compared to that of Sivaji Ganesan, who was widely celebrated at the time. There were even debates about how Nedumudi was surpassing Sivaji with his unmatched natural style. Even in his 30s, Nedumudi would appear with grey hair, convincingly portraying elderly characters. About 35 years ago, I happened to watch a film in which Nedumudi Venu actually played the lead role—something quite rare in his career. I couldn’t remember the plot or the supporting cast, but what stayed with me vividly was the setting. The film had been shot in Munnar’s Madupetty Estate, with the estate school serving as one of the locations. I also remembered a Carnatic-influenced song filmed outdoors in the estate, which left a strong impression on me. For years, I tried to rediscover ...
Post a Comment
Read more

How to pronounce Opera

To my knowledge, most of the people here in India pronounce Opera as Oh-pe-raah. Some software professionals just started a new version of pronunciation: Oh-pey-raah. Because of the confusion, I decided to ask the Opera developers. To my surprise, they told me the right pronunciation of Opera is the first one in http://www.answers.com/opera That is, the right pronunciation is AH-per-ah Links News:1120107680.833631.5510@g44g2000cwa.googlegroups.com How to pronounce Opera? Opera pronunciation (first audio file) Opera Web Browser
3 comments
Read more

Solved: "Ports" Tab Not Visible in VS Code (WSL2)

None of the solutions I found on Reddit or GitHub worked, and most of the related GitHub issues were locked. So I'm documenting this here for future reference. Problem When using WSL2 in Visual Studio Code, the Ports tab—needed to access your application in Windows browsers like Chrome or Edge—doesn't appear. Even the Ports-related options are missing from the Command Palette. Solution After a lot of trial and error, here's what worked: Run npx serve in the VS Code terminal. It will output a URL such as http://localhost:3000/ . Click the link (or use the Follow Link option). This will open the app in your default browser. You may notice that it opens on a different port (for example, http://localhost:64198 ). At this point, the Ports tab becomes available in VS Code. After this initial trigger, the Ports tab seems to remain available in future VS Code...
Post a Comment
Read more