Skip to main content

Buggy UI/UX software will get no bug reports?

Experience-1

"One client has praised the UI of Burrow for more than half an hour", my boss told me once. It's no surprise for us as even Airbnb was adopting many of the features introduced in our software. Sometimes we used to get petty, trivial feedbacks as bug reports--then we used to wonder how and why clients are pointing out even these tiny dots.

Experience-2

Some long time ago, someone brought me shopping cart software and its UI was big mess. When I pointed out messy UI, the person told me that it must be rugged at core level... but software was so buggy--even basic functionality of the cart system didn't work.  We then wondered how such buggy software is surviving.

Possible reasons

I think there are couples of reasons why poor UI software will get less bug reports:

  • Poor UI means rugged core? I think, people wrongly associate poor UI with solid core.
  • "Shouldn’t expect more" attitude. Some people may underestimate the knowledge of the coders on seeing poor UI and they may learn not to expect more from such guys.
  • Good UI means more happy usage. When the software has good UI, they may find it happier to use it lot and so finding tiny issues.
  • Expecting more from good UI. Some people may expect more from the developers of good UI (e.g. Flickr, etc). So, they can't stop reporting even tiny dots.
Labels:

Comments

Post a Comment

Popular posts from this blog

Humble Award - Dr. A.N. Sreevatsan

Dr. A.N. Sreevatsan , ENT specialist located in Adyar, Chennai is one of the gems available in medicines. No assistants in his consulting room and he'd take at least 15mins for every patients. So far I have referred many and all are happy with his approach. Every wannabe doctor should visit him personally to understand his approach. I wish him to be more famous than now. Update (2010-11-21) : Added link to Google Map Keywords : Sreevatsan, Srivatsan, ENT, Adyar, Chennai, Hospital, Doctor
1 comment
Read more

Solved: "Ports" Tab Not Visible in VS Code (WSL2)

None of the solutions I found on Reddit or GitHub worked, and most of the related GitHub issues were locked. So I'm documenting this here for future reference. Problem When using WSL2 in Visual Studio Code, the Ports tab—needed to access your application in Windows browsers like Chrome or Edge—doesn't appear. Even the Ports-related options are missing from the Command Palette. Solution After a lot of trial and error, here's what worked: Run npx serve in the VS Code terminal. It will output a URL such as http://localhost:3000/ . Click the link (or use the Follow Link option). This will open the app in your default browser. You may notice that it opens on a different port (for example, http://localhost:64198 ). At this point, the Ports tab becomes available in VS Code. After this initial trigger, the Ports tab seems to remain available in future VS Code...
Post a Comment
Read more

Stampede and the "Dirty" "Dark" Crowd

Actor Ajith Kumar’s recent interview has sparked quite a few conversations on social media. The part that caught my attention, was his take on crowds. About 30 years ago, when I first joined a college in Madurai after growing up in other places, I experienced a few cultural shocks. Perhaps these weren’t unique to Madurai, but that’s where I first noticed them. One major thing that stood out was the behavior of crowds. For instance, if you suddenly see people rushing to board a bus, chances are there’s a pickpocket in action. During one of Madurai's annual festivals, I noticed some young men carrying water bags — not to distribute water, but to spill it on women, often on their chests. Shockingly, this was almost normalized; parents would quietly tolerate it to avoid public embarrassment, walking a little farther behind the crowd. When some women happened to witness this, they would just shoo the boys away instead of confronting them. The crowd, in such cases, became a kind of...
Post a Comment
Read more