Skip to main content

Buggy UI/UX software will get no bug reports?

Experience-1

"One client has praised the UI of Burrow for more than half an hour", my boss told me once. It's no surprise for us as even Airbnb was adopting many of the features introduced in our software. Sometimes we used to get petty, trivial feedbacks as bug reports--then we used to wonder how and why clients are pointing out even these tiny dots.

Experience-2

Some long time ago, someone brought me shopping cart software and its UI was big mess. When I pointed out messy UI, the person told me that it must be rugged at core level... but software was so buggy--even basic functionality of the cart system didn't work.  We then wondered how such buggy software is surviving.

Possible reasons

I think there are couples of reasons why poor UI software will get less bug reports:

  • Poor UI means rugged core? I think, people wrongly associate poor UI with solid core.
  • "Shouldn’t expect more" attitude. Some people may underestimate the knowledge of the coders on seeing poor UI and they may learn not to expect more from such guys.
  • Good UI means more happy usage. When the software has good UI, they may find it happier to use it lot and so finding tiny issues.
  • Expecting more from good UI. Some people may expect more from the developers of good UI (e.g. Flickr, etc). So, they can't stop reporting even tiny dots.
Labels:

Comments

Post a Comment

Popular posts from this blog

Solved: "Ports" Tab Not Visible in VS Code (WSL2)

None of the solutions I found on Reddit or GitHub worked, and most of the related GitHub issues were locked. So I'm documenting this here for future reference. Problem When using WSL2 in Visual Studio Code, the Ports tab—needed to access your application in Windows browsers like Chrome or Edge—doesn't appear. Even the Ports-related options are missing from the Command Palette. Solution After a lot of trial and error, here's what worked: Run npx serve in the VS Code terminal. It will output a URL such as http://localhost:3000/ . Click the link (or use the Follow Link option). This will open the app in your default browser. You may notice that it opens on a different port (for example, http://localhost:64198 ). At this point, the Ports tab becomes available in VS Code. After this initial trigger, the Ports tab seems to remain available in future VS Code...
Post a Comment
Read more

Kids, cartoon, cricket, Rajini, Facebook, Mac

When I was studying in schools, I've noticed that Rajinikanth fans were insane and irrational. Of late, I'm noticing such attitude with cricket fans who take sportive things so serious and take serious things so sportive--moronic. Similarly I'm also noticing Facebook "herdy kids" and Mac fanatics (though I agree that iPhone is better, but can't agree that Mac is better for it's "usability").
Post a Comment
Read more

MBAs Vs Hackers

MBAs Vs Hackers war is always on and hackers win with creating Linux to Firefox internationally. But, in India, coding is always considered to be a lower end job . In the international hacker cult, they code, code and code even at their 60s. In India, MBAs always take a lead saying "anybody can code", so every programmer is forced to "switch" to leadership role. Another problem with India is that there is no "real hacker" comparable with International cult. I have been lamenting this for years and smelling the "gap" for years. I've consoled myself with "Learner, Hacker, Idiot" tag in LinkedIn profile. Recently I noticed some guys who branded themselves as hackers when they're bashing MBAs in Quora . Having impressed by their "attitude", I checked their product and found nothing better than StockFox . Some hacker chauvinistic links I'm fond of: The Hacker FAQ How to be a Programmer: A Short, Comprehensive, ...
Post a Comment
Read more